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Service Integration and Management

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The Cloud Market continually experiences new trends influenced by evolving infrastructure creation approaches and enterprises' efforts to enhance the effectiveness of their infrastructures in terms of performance and financial considerations.

Designing an Ideal SIAM Model

SIAM serves as a crucial framework for efficiently managing multiple service providers and their offerings in a cohesive manner by integrating them into a unified platform.

Maestro, functioning as a SIAM framework, facilitates the seamless operation and provision of infrastructure services for enterprises. Employing an API-first approach, Maestro enables the addition of new components and the integration of third-party tools. It offers services such as cost tracking, control and management, security and compliance checks, automation, event tracking, and performance monitoring—essential elements for ensuring the effectiveness of virtual infrastructure.

The ensuing benefits of Maestro include:

  • Empowering enterprise business application teams to focus on achieving business goals, minimizing the effort required for setting up infrastructure and configuring operational services.
  • Providing enterprise admin teams with a unified entry point to enterprise application services, encompassing both individual data and enterprise-level aggregation.
  • Enabling enterprise support teams to introduce and manage services quickly and effectively in a unified manner, with automatically detected organizational layering, permissions, and more.

Role of the Service Integrator in the SIAM Model

The service integrator functions as the central coordinating point responsible for integrating and managing multiple service providers. In the context of working with enterprise infrastructures across various clouds, the service integrator facilitates unification and a single entry point for:

  • Role-based access to all providers, aligned with the corporate organizational structure.
  • Resource management, inventory, and discovery across all platforms.
  • Reviewing, managing, and optimizing costs.
  • Conducting security and compliance checks.
  • Implementing automated resource management.

The service integrator allows for both in-depth exploration and control within a specific provider and provides generalized summaries and trends across the entire enterprise. Additionally, it facilitates the creation of a centralized service catalog, enabling end users to set up necessary configurations in a cloud-agnostic manner with just a few clicks.

If you would like to get a demo of the platform, please visit our Maestro web page.